FAQ
You have sales target finished amount requirement to the distributor?
If the sales volume reaches 10 units or more, you can become our supplier
Can I delivery the goods from other supplier to your factory? Then load together?
Okay, but it doesn't include the shipping cost
Can the equipment be installed under hot weather?
Our equipment is equipped with thermal and cooling tests, which can compensate for accuracy based on temperature changes
Can Your products be installed under the cold weather?
Our equipment is equipped with thermal and cooling tests, which can compensate for accuracy based on temperature changes
Do You have office in shanghai or guangzhou that i can visit?
We are the original manufacturer, with our factory located in Foshan, Guangdong
Can you send your staff to install the equipment for us?
Arranging personnel to install on-site requires collecting travel expenses
Can I only buy some spare parts from you?
Okay, but it doesn't include the shipping cost
Will you will attend the fair to show your products?
Yes, we participate in 2-3 exhibitions in China every year. If interested, you can come and visit for guidance
Can you send your equipment to my warehouse in guangzhou?
According to your needs, we can deliver to any warehouse you specify in China
How long it takes you to provide the designing options for us?
This depends on the solution provided by the customer
How do you pack the equipment?
Customize wooden box packaging according to the size of the machine tool
Can you can design the equipment according to our size?
We can provide standard models, but if different sizes of designs are required and the quantity is not large, design fees may be charged.
How many years have your company made this kind of equipment?
Our company was founded in 2013
Which certificate do you have for your equipment?
We have ISO 9001 and R&D patents for our products
How many staffs do you have in your factory?
More than 30 people
Do you have any agent in our country?
There is nothing for the time being
Do you have any real project pictures of the equipment?
Yes, there are pictures and videos of various models
How far is your factory from the city hotel?
Not far
How far is your factory from the airport?
Drive for an hour and a half
How long it will take from guangzhou to your factory?
Drive for half an hour
Where is your factory located?
In Chencun Town, Shunde District, Foshan City, China
Do you provide free spare parts ?
yes
Do you have detailed and professional installation manual?
There are detailed operation manuals and materials available
If OEM is acceptable?
acceptable
Do you provide sample? Free or charge?
We can provide customers with samples and charge a partial sample fee. If the customer purchases machine tool equipment, the sample fee can be used to offset the machine tool payment
What is your term of payment?
It depends on the customer's situation. Under normal circumstances, we ship upon receipt of payment
What is your MOQ?
1 unit
Are you a trading company or a manufacturer?
manufacturer
How long is your delivery time?
30-40 days (excluding transportation time)
